Third Party Risk Management Services

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Our third party risk management services help Australian organisations find the suppliers they depend on, measure the risk each one carries and act on it, with evidence a board, regulator or auditor can rely on. Security Solution Consultants (SSC) provides vendor risk assessment services and supplier security assessments, either as an outsourced function or alongside your procurement and risk teams, for APRA-regulated entities, critical infrastructure operators and organisations that supply into the European Union. The work runs on GRCLens, the GRC platform we build, so the vendor register, questionnaires, evidence and monitoring are still there after we hand over.

Aerial view of a container port at dawn, with stacks of shipping containers and idle cranes linked by faint threads of light, representing a supplier network
Every supplier is a route into your organisation, and most organisations have more of them than they think.

Why supplier risk is now a regulatory obligation

Outsourcing a service does not outsource accountability for it. Australian and European rules now spell out what a supplier program must contain, and several regulators expect to see the register itself.

RegimeApplies toWhat it expects of your supplier program
APRA CPS 230 Operational Risk ManagementBanks, insurers, private health insurers and superannuation trusteesA board-approved service provider management policy, a register of material service providers submitted to APRA every year, due diligence before entering or materially changing a material arrangement, formal agreements and ongoing monitoring
APRA CPS 234 Information SecurityThe same entitiesAn assessment of the information security capability of any third party that manages your information assets, in proportion to the consequences of an incident
SOCI Act CIRMPResponsible entities for critical infrastructure assetsSupply chain is one of four hazard domains. Under the enhanced rules, nine asset classes must map major suppliers and critical components and assess major supplier risk by about June 2028
EU Digital Operational Resilience Act (DORA)EU financial entities and, through their contracts, their ICT providersSince 17 January 2025, a register of information covering every contractual arrangement for ICT services, mandatory contract terms and reporting to supervisors
EU NIS2 Directive, Article 21Essential and important entities in EU member statesSupply chain security, including the security of relationships with direct suppliers and service providers, as a minimum cyber risk management measure

DORA and NIS2 bind EU entities, not Australian ones, but they reach Australian suppliers through the contract. If you sell software or managed services to an EU bank or insurer, expect register data requests, security questionnaires and audit clauses. The registers are not paperwork for its own sake: the European Supervisory Authorities used them to designate the first critical ICT third-party providers in November 2025. We help on both sides of that table.

CPS 230 material service providers

CPS 230 commenced on 1 July 2025, and regulated entities submitted their first register of material service providers by 1 October 2025. A material service provider is one the entity relies on to undertake a critical operation, or one that exposes it to material operational risk. Providers of risk management, core technology services and internal audit must be classified as material unless the entity can justify otherwise, alongside industry-specific services such as claims management for insurers and fund administration for superannuation trustees.

Targeted amendments commenced on 1 July 2026. They exempt arrangements with certain categories of provider, such as regulators, central banks, exchanges and payment schemes, from specific contract requirements where the provider uses standardised terms, and APRA updated its register template for the 2026 submission. Three obligations catch entities out most often:

  • Notification. APRA must be told within 20 business days of entering into or materially changing an agreement for a service that supports a critical operation, and before entering a material offshoring arrangement.
  • Fourth parties. The service provider management policy must cover the parties your material service providers rely on to deliver a critical operation to you.
  • Concentration. Due diligence must weigh the geographic location and concentration of providers, including the providers your providers depend on.

We identify material service providers from your critical operations rather than from the accounts payable ledger, build the register in APRA’s template and design the monitoring behind it. For the wider program, including critical operations, tolerance levels and CPS 234 control testing, see our APRA CPS 230 and CPS 234 advisory.

Our third party risk management services

  • Supplier inventory and tiering. Find every supplier, including the ones bought on a credit card, and tier each one by the criticality of what it supports and the data and access it holds. The tier sets how much assurance each supplier needs.
  • Vendor risk assessment services. Questionnaires sized to the tier and mapped to ISO/IEC 27001, CPS 234, the Essential Eight or the framework you report against. We send them, chase them and review the evidence rather than taking answers on trust.
  • Supplier security assessment for critical providers. Deeper reviews of the suppliers you could not easily replace: document review, interviews, analysis of SOC 2 and ISO/IEC 27001 reports including scope exclusions and bridging letters, and site visits where the contract allows.
  • Contract and exit review. Security, audit access, sub-contracting, incident notification and termination clauses checked against CPS 230, DORA or your own policy, with exit plans for critical arrangements.
  • Supply chain risk consulting for critical infrastructure. Major supplier and critical component mapping, maximum acceptable outages and foreign ownership, control or influence assessments for the enhanced CIRMP rules.
  • Supplier-side support. For Australian providers selling to regulated customers at home or in the EU: consistent questionnaire answers, a reusable evidence pack and responses to DORA register and contract requests.
  • Outsourced TPRM function. We run the program month to month: onboarding reviews, scheduled reassessments, issue follow-up and board reporting.
Macro photograph of a steel chain on dark slate with one glowing amber link in the centre, representing the weakest link in a supply chain
A supplier program is judged by its weakest critical link, not by the number of questionnaires returned.

How a vendor risk assessment runs

  1. Scope and tier. Agree which suppliers are in scope and tier them by the critical operations, data and access involved.
  2. Ask in proportion. A short questionnaire for low tiers; a full questionnaire with evidence requests for critical providers. Vendors answer through a secure link and need no account.
  3. Review the evidence. Every document a vendor uploads is decided by a named reviewer, never by the person who uploaded it. Rejections carry a reason, and every decision is kept in a trail that cannot be edited.
  4. Rate and treat. A residual risk rating, findings sent to the vendor with due dates, and any risk that remains accepted by the right owner.
  5. Monitor. External posture monitoring between reviews, and reassessment on a cycle set by tier.
  6. Report. A register and board summary showing coverage, overdue reviews, open findings and concentration.

Continuous monitoring that alerts, but never decides

A questionnaire describes a supplier on the day it was answered. Between reviews we watch each vendor’s internet-facing estate with EASMLens, SSC’s external attack surface management platform: exposed services and databases, certificate and TLS hygiene, email security, dangling DNS and known breaches. The checks are agentless and non-destructive, so they need nothing installed by the vendor. Critical vendors are rescanned daily, high-risk vendors every three days and the rest weekly. A new high or critical finding, or a material fall in a vendor’s external score, raises an alert to the vendor’s owner.

An alert is a prompt for a person, not a verdict. Monitoring never changes a vendor’s risk rating by itself. Your analyst reviews the finding, raises it with the vendor and decides. A vendor that has never been scanned shows as not yet scanned, never as a score of zero, so the least-watched supplier cannot look like the safest.

Delivered on GRCLens

The program runs in the GRCLens third party risk management module. It holds the vendor register with tiers and owners, the questionnaires and vendor portal, every piece of evidence and every review decision, the external posture history from EASMLens, and key risk indicators tied to named risks, such as the posture of your critical vendors. Because the platform stays with you, the program does not slide back into spreadsheets when the engagement ends.

Why work with SSC

  • We combine questionnaire evidence with an outside-in view from EASMLens, so a vendor’s answers can be checked against what an attacker would see.
  • SSC is certified to ISO/IEC 27001 and is assessed by its own customers as a supplier, so we know what a proportionate request looks like from both sides.
  • Our consultants work across CPS 230, CPS 234, the SOCI Act and DORA, so one program can satisfy several regimes.
  • Decisions stay with people. Automation gathers evidence and raises alerts; a named reviewer rates the vendor.

Related services: APRA CPS 230 and CPS 234 advisory, SOCI Act compliance and CIRMP audit, enterprise risk management, penetration testing and ISO 27001 implementation.

Frequently asked questions

Supplier inventory and tiering, risk-based vendor questionnaires with evidence review, deeper security assessments of critical providers, contract and exit reviews, continuous external monitoring and board reporting. We can run all of it as an outsourced function or support your own team.

A provider the entity relies on to undertake a critical operation, or one that exposes it to material operational risk. Providers of risk management, core technology services and internal audit must be treated as material unless the entity can justify otherwise.

Every year. The first registers were due by 1 October 2025, and APRA updated its register template for the 2026 submission after the targeted amendments that commenced on 1 July 2026.

Within 20 business days of entering into or materially changing an agreement for a service the entity relies on to undertake a critical operation, and before entering into a material offshoring arrangement.

No. External monitoring shows what an attacker can see between reviews, while questionnaires and evidence cover the controls that cannot be seen from outside. An alert prompts a review by a person and never changes a vendor's rating on its own.

DORA binds EU financial entities rather than their suppliers, unless a provider is designated as critical by the European Supervisory Authorities. In practice it reaches you through contract terms, security questionnaires and requests for register data, and we can help you answer them consistently.

Supply chain is one of the four CIRMP hazard domains. Under the enhanced rules, nine asset classes, including electricity, gas, water and freight, must map major suppliers and critical components and assess major supplier risks, including foreign ownership, control or influence, by about June 2028.

By tier. We tier each supplier by the critical operations it supports, the data it holds and the access it has, then match the depth of questionnaire, evidence and review frequency to that tier.

Talk to us about third party risk management

Tell us where you are today and what you need to achieve. We will come back with a clear scope, timeline and fixed quote.